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Guillaume Castel, Chief Executive Officer, PerfectServe

Mary Piepenbrink, General Manager of Provider Scheduling powered by Lightning Bolt  

Candace Capps, Subject Matter Expert, Lightning Bolt

Laura Suarez, Director of Strategy and Enablement, Lightning Bolt

Annual Lightning Bolt

User Summit

Annual

Lightning Bolt

User Summit

Supporting Our Customers in 2022

Katey Bailey, Director of Customer Success, Lightning Bolt

Dr. Michael Bronson, MD, Founder and CEO of AnesthesiaGo

Technology Advances in the OR: AnesthesiaGo

Dr. Michael Bronson, CEO AnesthesiaGo

AnesthesiaGo is the market’s only automated daily OR case scheduling solution. Dr. Michael Bronson talks through the future roadmap and product vision, as well as how the solution drives value beyond anesthesia providers.

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Welcome Address with Guillaume Castel, CEO PerfectServe

Guillaume kicks off the User Summit with a look back at how PerfectServe has spent 25 years in pursuit of its mission to make communications and scheduling more effective, collaboration more intuitive, health systems better, and communities stronger.

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Watch the Virtual

User Summit

February 2022

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What Your Peers are Saying About the User Summit

Gaining Executive Support for Mission Inspired Technology Transformation 

Jamie Grau, RN, Manager Care Communications

Jamie talks about implementing an organizational transformation program to bring greater mission-centric value to caregivers, and Lightning Bolt’s role in supporting the mission. Additionally, Jamie shares best practices for achieving enterprise-wide outcomes, and the success factors critical in meeting the speed-to-care mission.

Results & Insights: Scheduling to Advance Clinician Wellness

Dr. Nick Lo, Chief of Anesthesia, St. Michael’s Hospital

Alongside Dr. Nick Lo, the Lightning Bolt team shares the results of Lightning Bolt’s burnout mitigation research project. In this presentation you’ll also learn about the in-application tools available to create the most balanced schedules today, analytics and insights to help you make wellness-minded scheduling decisions, and how Lightning Bolt continues to innovate inside the solution to minimize burnout and ensure frictionless workflows.

Deriving Insights from Scheduling Analytics to Power Data-Driven Decision-Making

Henry Burmeister, Business Systems Analyst at Kaiser Permanente Northwest

Kaiser Permanente Northwest leverages Lighting Bolt scheduling data, in combination with other data assets, to support organizational decision-making. Henry shares how his team puts Lightning Bolt data to work to inform critical staffing decisions, resource utilization, and more.

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Beyond Providers: Best Practice Case Studies for Scheduling Across the Continuum - Customer Panel

Robin Gadd-Lane, Manager of Digital Transformation, Prisma

Emelie Moon, Project Manager, Kaiser Permanente Northwest

Dr. Nathan Smith, MD, Hospitalist, UT Medical Center

Karen Peoples, Business Services Coordinator, UNC Health

Rebecca Fuller, Orthopedics Clinical Operations Specialists, Scottish Rite

Dr. Christina Ziegler, Dental Chief, Tuba City Regional Care Corporation

A number of your peers join a panel to share how leveraging Lightning Bolt to support ancillary services can maximize the efficiency of clinical workflows across the care continuum. Hear their unique use cases and value stories.

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“The event itself was fantastic. It was great meeting everyone in person” - Dr. Nicholas Perkins, Associate CMIO - Prisma Health

“It was great to work one-on-one with consultants to discuss solutions to scheduling problems in real time.” - Dr. Valentin Lance, Radiologist - X-Ray Medical Group

October 2022 User Summit

San Diego, CA

“Thank you for the summit. We had a great time and really learned a lot while there. It was so nice to meet so many people and be able to get together afterwards.” Sueann Teixeira, Ambulatory Float Pool Supervisor - UC Davis Health

“I enjoyed being able to connect with Lightning Bolt analysts I hadn't met before and bounce ideas off that would enhance our framework for working with our providers.  I also enjoyed being able to meet for dinner to develop personal relationships with those we only see on-screen.” Stephanie St. John

“I enjoyed the time we had with representatives from other organizations to talk about how they use Lightning Bolt.” Rebecca Fuller, Scottish Rite for Children

“Your team is amazing, friendly, connected and supporting.” Dr. David Quach, The Permanente Medical Group - Modesto

User Summit Highlights